Minority Front Ward 52 Councillor Bradley Singh has lambasted the electricity department for poor service delivery after three Phoenix families had to go without electricity for 24 hours recently.
According to Cllr Singh, three families in his ward from Towlen, Diblen and Everham were left without electricity for 24 hours following a power cut. He said all three families told him as well as showed him proof that they contacted the call center on several occasions in order to get an official to come and reconnect their power. He said the residents all claimed that they were only given a reference number and made to wait but received no help.
The only time that the power was reconnected back to the families homes was when he intervened. Continuing Cllr Singh said he found it unacceptable that the officials only responded faster when Councillor intervened.
"When the residents phone the call center, they must get the same immediate response that Councillors get. They are rate payers and should not have to wait many hours before their complaints are addressed," he said.
It is alleged that one of the families had a small baby in their household and found it extremely difficult to make food for the infant.
"I had to boil water from my house and put it in a flask twice in one day in order for the family to be able to make milk and feed the baby, said Councillor Singh.
Mr Pillay a resident from Diblen expressed his heartfelt gratitude to Councillor Singh for his assistance.
"We really appreciate the good work that Councillor Singh does for the community. He responded to our calls and pleas immediately and ensured that the officials from the electricity department came to reconnect the power again," said Mr Pillay.
I would like to thank Bradley Singh for his fast and efficient work as he has assisted a family from Weylen who are currently experiencing alot of difficulty with income, not only did he contact the municipality immediately but hope was given to the family as they did not have lights nor water
ReplyDeleteWell done and keep serving the community as you do. You are one of the very few councillors who I can say is for the people. THANK YOU